Building the World's First Mobile Storefront For Connected & Phygital Retail
Overcome Retail challenges | Provide a better customer experience | Reach your goals
PERSONALISED INTEGRATION
SCROBLE can be connected to
any and also custom ERP System
ERP
DATABASE
SCROBLE can be connected to
the existing product database
on all common ERP & PM systems
STOREFRONT
DATABASE
SCROBLE uploads product
database from common storefronts
Getting started is easy
Just follow these simple steps:
01
Sign up
Complete our sign-up & integration process
GET STARTED by filling out our form, so we can better understand your business demands, plan, and attribute team members for demo calls and onboarding. We will demonstrate how SCROBLE can fulfill your goals and increase performance.
Create your storefront & product catalog on our platform
We will open your account and complete the database plug-in, to enhance your products with new digital capabilities and establish a seamless data flow, so your brand can instantly collect product-related data through online and offline retail channels.
02
Create
03
Magic
Watch the magic happen - all your products are instantly digitally accessible in physical retail
SCROBLE automatically translates your product information into a fully digital point-of-sale, instantly connecting the online and offline retail experience. Now users can use their mobile phone to connect with products in-store.
WE TRANSFORM PRODUCTS INTO
A FULLY DIGITAL ASSET
WORD'S FIRST MOBILE & STREAMLINED 360° RETAILING TECHNOLOGY
we use product interaction to create new experiences
& generate new sales, anywhere and at any time
CORE PRODUCT FEATURES
SCANNING THE OIGINAL PRODUCT LABLE
INSTANT PERSONALISATION
VIEWING & SAVING THE PRODUCT INFORMATION
FLEXIBLE
SHOPPING
SHARING THE DIGITAL PRODUCT
CONNECT TO BRAND & USERS
MESSAGE OVER PRODUCTS
CREATE &
BE INPIRED
Get a demo of our all-in-one Product Management Platform and see results in projection for your business!
Designed to meet the Retail goals of tomorrow
Boost audience engagement
Connect to your potential clients even they didnt buy yet, you can boost your engagement and sales from in-store traffic.
Leverage the connection
Build your audience as a mobile-first innovator, build your brand influence, promote your products, and more.
Grow your brands sales
Engaging and capturing clients digitally also in-store is a proven way to grow your brand loyalty and sales, which are easy to implement and will drive huge results.
Receive exceptional analytics
Learn about user journey towards your products from our unique data hub. These valuable insights help to achieve best profitability and performance.
Don't believe us? Take a look at what our users saying.
AMAZING TECH!
Definitely recommend!
"It's really possible to keep the entire information about the product and be totally flexible with shopping. I can continue my shopping even if I leave the store.. Like that, I am not spending any time for unnecessary search again!"
MARIE LUNASES
Super intuitive interaction with products via scan feature!
NICK WANDERS
1001 new fun stories!
"I am a fan of the idea - now we can shop with my friends using our phones - keeping memory, sharing, chatting and so many more just from the shop!
SOPHIE DUPRET
"I can use my mobile phone to explore the products directly in the normal shop. It's far more than I can do at home in front of my computer because I can explore the product physically. This is just unbelievable."
IAN MARCUS
"This technology entirely transforming the way we shop and discover products being in-store"
MARCO POLOS
THE REAL CHANGE!
Simply efficient and exciting!
"Using SCROBLE brings multiple advantages for me as a customer - after I scan a product I can share it as a full product ID with anyone. I can instantly send a product from the shop to my friends and family"
ANNA GORAS
FOLLOW
SUBSCRIBE
TERMS & CONDITIONS - SCROBLE WEBSITE
These terms and conditions (“Terms”, “Agreement”) are an agreement between SCROBLE S.A. (“SCROBLE S.A.”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the scroble.com website and any of its products or services (collectively, “Website” or “Services”).If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
ACCOUNTS AND MEMBERSHIP
We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
BACKUPS
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.
LINKS TO OTHER WEBSITES
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
PROHIBITED USES
This Agreement does not transfer to you any intellectual property owned by SCROBLE S.A. or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with SCROBLE S.A. All patents, trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of SCROBLE S.A. or SCROBLE S.A. licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any SCROBLE S.A. or third-party trademarks.
INTELLECTUAL PROPERTY RIGHTS
To the fullest extent permitted by applicable law, in no event will SCROBLE S.A., its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if SCROBLE S.A. has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of SCROBLE S.A. and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to SCROBLE S.A. for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
LIMITATION OF LIABILITY
You agree to indemnify and hold SCROBLE S.A. and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any willful misconduct on your part.
INDEMNIFICATION
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
SEVERABILITY
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Luxemburg, Luxembourg without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Luxembourg. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Luxemburg, Luxembourg, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
DISPUTE RESOLUTION
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are is free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
ASSIGNMENT
We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.
CHANGES AND AMENDMENTS
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
ACCEPTANCE OF THESE TERMS
If you have any questions about this Agreement, please contact us. This document was last updated on 19.10.2023
Privacy Policy
Last update date: 19/09/2023
We are SCROBLE. This is our Privacy Policy which aims to explain which data we collect and what we do with this data. By accepting this Privacy Policy you do also accept the COOKIE POLICY. Please read both documents carefully.
Scroble (“Scroble”, “we”, “our”, or “us”) attaches the appropriate importance to respecting your privacy and undertakes to process your personal data in accordance with the regulations in force applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “R.EU 2016/679”) applicable as of 25 May 2018, and the Act of 1 August 2018 on the organisation of the National Commission for Data Protection and the general data protection regime.
To support our commitment to privacy, we have adopted a set of binding corporate policies.
Table of contents:
Scope of application
Identity of the data controller and data protection officer
Categories of personal data
Legal basis for the processing of personal data
Purposes of the processing of personal data
Recipients of personal data
International transfers of personal data
Retention of data
Protection of personal data
Our Website and User Application
Your rights
Liability
How to contact us
Changes to our privacy statement
1. Scope of application
This Privacy Policy (“Privacy Policy”) explains how we collect and use personal data.
Personal data means any data relating to an identified or identifiable natural person. Further: an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
We collect personal data in various ways:
– In the execution of contractual obligations to which Scroble is committed,
– In order to answer questions that may have been submitted to Scroble in order to find out about its various services,
– As part of the normal management of Scroble as a commercial enterprise under Luxembourg law (administrative management, personnel management, etc.).
This Privacy Policy applies to all Scroble users, those having login data including unregistered visitors and registered users (collectively, “Users”, “you”, or “your”), and to all Scroble services for Businesses and related services (collectively, the “Services”).
This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.
If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.
2. Identity of the data controller and data protection officer
The controller is Scroble S.A., a Luxembourg public limited liability company (Société Anonyme), having its registered office at L-1840 LUXEMBOURG, 47, Boulevard Joseph II, registered with the Luxembourg Trade and Companies Register under number B227706, having the VAT number LU 31031258 and Business Authorisation Number N10095778 granted by Ministry of Economy, represented by Mrs Anna Salewski, Founder and CEO.
Scroble has appointed an external data protection officer (DPO). The DPO is responsible for ensuring compliance with the provisions of EU Regulation 2016/679. The Data Protection Officer ensures that the rights of individuals whose data is processed by Scroble are respected.
His contact details are: DPO@SCROBLE.COM .
3. Categories of personal data
When a person creates an Business Account (SCROBLE Platform), uses SCROBLE Website, downloads a software (SCROBLE Application), contacts or interacts with SCROBLE (e.g., Scroble’s support tickets, emails), SCROBLE may collect and process a variety of information, including:
– Identification data of persons (such as Visitors’ and Users’) concerned by the execution of contractual and legal obligations of Scroble.
– Account information. Person’s account ID and related account details, including email address, devices registered, account status, age (if provided)
– Device information. Data that identifies a device, including online identifier like IP addres
– User network information. Data to whom user is sharing his/her profile (other users of the Platform as well as external users)
– Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).
– Language of communication.
– IDs of your different social networks such as Facebook, Twitter, LinkedIn etc…
When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc…
photos, and/or videos,
curriculum vitae,
letter of motivation,
any other document that you may have sent us when submitting your unsolicited application or for a published position,
any other information necessary for the performance of a contractual obligation, or necessary to comply with a legal obligation as defined by Luxembourg law,
any other information that may enable us to keep in touch with you.
Fraud prevention information. Data used to prevent fraud on the platform, including behavioural analysis for a specific person on a specific device
Platform and App Usage data. Data used to optimise service (E.g. measuring user interface delays)
Location information. Data used to provide information linked to a nearest available shop or information that is linked to a specific retailer within a specific region
4. Legal basis for the processing of personal data
More generally, the purposes of the processing of personal data explained above are – in accordance with Articles 6 and 9 of the General Data Protection Regulation (“GDPR”) – all founded on one of the following legal bases:
The processing is necessary for the performance of a contract with Scroble to which the data subject (User) is party or in order to take steps at the request of the data subject prior to entering into a contract,
The processing is necessary for compliance with a legal obligation to which the controller (Scroble) is subject,
The processing is necessary for the purposes of the legitimate interests pursued by the controller (Scroble), except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child, (for example, to maintain and improve our Services and the effectiveness of Scroble by identifying technical issues),
The data subject (User) has given consent to to the processing of his or her personal data for one or more specific purposes
5. Purposes of the processing of personal data
Scroble uses the data for the following purposes:
For the management and the execution Scroble administrative and technical of the contracts between you and us,
To provide and operate the Services;
To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Users with general or personalized service-related notices and promotional messages;
To help us to update, expand and analyze our records to identify new customers;
To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
To analyze our performance and marketing activities;
To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
To provide you with professional assistance , only upon your request;
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.
6. Recipients of personal data
6.1 The main recipient of your data is Scroble.
6.2 However, we may disclose your personal data to (a) public institutions and authorities, (b) subcontractors (e.g. for the management of our website and platform) and (c) other third parties with whom Scroble has an interest in collaborating to ensure the provision and continuity of services. In this case, Scroble ensures that the recipients of personal data respect confidentiality or are subject to an appropriate legal obligation of confidentiality and comply in particular with the conditions of the GDPR. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).
6.3 In addition, should Scroble or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
6.4 The Scroble Services enable you, through different techniques, to engage and procure various third party services, products and tools for enhancing your web or mobile sites, including, without limitation, applications and widgets offered to you by third parties through the Scroble Website (including the Scroble App Market), eCommerce payment providers etc. (collectively, “Third Party Services”). If you choose to engage with such Third Party Services, they may have access to and process Personal Information of your Users-of-Users collected through your web or mobile sites.
6.5 SCROBLE uses Personal Data to provide services, to communicate with users and 3rd parties, for security and fraud prevention, and to comply with law. SCROBLE may use Personal Data for other purposes based on user consent
7. International transfers of personal data
In principle, we do not transfer your data to entities outside the European Union.
However, if during the execution of performing our contractual obligations your data is transferred outside the European Union, we will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Standard Contractual Clauses are in place.
Personal Data is processed by trusted partners (Computing and Storage Services provided by Microsoft Azure platform). The servers for the Geography Europe (used by Scroble) are located in Ireland and Netherlands. More information can be found here HTTPS://AZURE.MICROSOFT.COM/EN-US/GLOBAL-INFRASTRUCTURE/DATA-RESIDENCY/#OVERVIEW
SCROBLE does share user contact information to partners upon user consent is given. SCROBLE does share Anonymised Data.
Scroble may be required to disclose personal data to comply with applicable laws or at the request of an authority, or in the context of legal proceedings, for example to respond to complaints and/or claims, to protect the rights or interests of Scroble, or its customers.
8. Retention of data
We will retain your personal data for the purposes for which it was collected, generally for the duration of a contractual relationship, respectively in accordance with the various applicable legal provisions.
More generally, personal data is deleted within one year unless (a) extended/ longer retention is required on the basis of applicable law, (b) it is considered important or in defence of the legitimate interests of Scroble, the customer or supplier, or (c) there is an agreement on further retention between the customer and Scroble.
Specifically in relation to recruitment
Where Scroble processes your personal data following a job application, this data will be deleted as soon as the recruitment process is complete, i.e. as soon as the position is actually filled. However, if Scroble believes that there is a particular interest (such as a similar position opening in the near future within Scroble) in retaining your personal data for a longer period not exceeding one year, Scroble will seek your consent to such retention.
When Scroble processes your personal data following an unsolicited application, Scroble informs you that this data will be kept for a maximum period of one year.
9. Protection of personal data
We take appropriate technical, physical, and organisational measures reasonably designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access and from any other form of unlawful processing. Access to personal data is restricted to authorised recipients on a need-to-know basis. We operate a comprehensive data security programme commensurate with the risks associated with the processing. This programme is constantly adapted to mitigate operational risks and to ensure the protection of personal data, considering accepted industry practices. We will also use enhanced security measures when processing any sensitive personal information. We take the following measures to safeguard data at SCROBLE (including Personal Data) measures:
– Administrative – by use of information security management program;
– Technical – data in transit protected by TLS protocol; data at rest by data is encrypted on all media;
– Physical by managing access to SCROBLE premises.
Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
Regardless of the measures and efforts taken by Scroble, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with Scroble or anyone else. We encourage you to set strong passwords for your User Account, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
10. Our Website and User Application
10.1 Use of cookies and other third-party technologies
We and our Third-Party Service Providers use cookies and other similar technologies (“Cookies”) for us to provide our Service and ensure that it performs properly, to analyse our performance and marketing activities, and to personalize your experience. You can learn more about how we use cookies and similar technologies and how you can exercise control over them in our Cookie & Similar Technologies Policy. Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
10.2 Communications from Scroble
Promotional messages: We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from Scroble or our partners (acting on Scroble’s behalf) through such means. If you do not wish to receive such promotional messages or calls, you may notify Scroble at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
Service and billing messages: Scroble may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services. It is important that you are always able to receive such messages. For this reason, you are not able to opt-out of receiving such Service and Billing Messages unless you are no longer a Scroble User (which can be done by deactivating your account). We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
Third-party websites: Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.
About children: Our websites are not intended for children. In any event, we do not use our sites to knowingly solicit personal data from children. If we become aware that a child has provided personal data through one of our websites, we will remove that data from our systems.
Partial or complete refusal of statistical and/or technical cookies will limit the availability of the content and functionality of the site. By continuing to browse our site without any special settings on your web browser, you authorise us to use any cookies.
11. Your rights
Scroble believes that it is imperative that all Scroble users have control over their Personal Information. Therefore, depending on the way you use the Scroble Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take affect from thereon. Scroble will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service.
If you are a Scroble user, you can access and correct a lot of your Personal Information directly through your account, or via online forms Scroble makes available to you (as detailed below).
You can also exercise your rights by sending your request to support@Scroble.com, mailing it to Scroble S.A., 47 Bvd Joseph II., 1830 Luxembourg.
When we receive your right request, we may take steps to verify your identity before complying with the request to protect your privacy and security. Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes.
We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).
In case of difficulties in exercising these rights, you also have the right to lodge a complaint with the National Commission for Data Protection ( the “CNPD”).
Please note that permanently deleting your Scroble account erases all your Personal Information from Scroble’s databases. After completing this process, you can no longer use any of your Scroble Services, your account and all its data will be removed permanently, and Scroble will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.
 
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy. Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.
12. Liability
12.1 Scroble declines all responsibility for the accuracy and updating of the data made available to any person consulting our website accessible to the public, as well as the data made available to Scroble clients on our website accessible only to Scroble clients.
12.2 Scroble reminds you that the information made available on our website accessible to the public is available to any person who is not only in a country of the European Union subject to the applicable legislation on the protection of personal data, but also in a country outside the European Union which does not necessarily guarantee the same level of protection of personal data. Even if Scroble implements appropriate technical and organisational measures to ensure data protection, including against unauthorised access or inappropriate use by third parties, Scroble shall not be held liable for the use of data communicated to Scroble by third parties for purposes other than those initially intended. Consequently, Scroble invites users transmitting information as a client of Scroble, or as a user for the purposes of communicating information via our website, not to communicate so-called sensitive data, and more generally any data that is not intended to be made public.
12.3 Scroble may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction.
For example, each of our Users can import their e-mail contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Scroble, on the User’s behalf. For such purposes, Scroble serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the GDPR of such Users-of-Users Information.
The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.
The Processing of the Users-of-users’ Personal Information shall take place within the territory of the European Union or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection, and such processing and transfer will be in accordance to the Data Processing Addendum – Users (“DPA”). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be conducted under an approved transfer mechanism, as detailed in the DPA.
12.4 Users-of-users’‘Personal Information’
Scroble may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction.
For example, each of our Users is able to import their e-mail contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Scroble, on the User’s behalf. For such purposes, Scroble serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the GDPR of such Users-of-Users Information.
The Users who control and operate such User Websites shall be deemed the “Controllers” of such User Information and are responsible for compliance with all laws and regulations that may apply to the collection and control of such User Information, including all privacy and data protection laws of all relevant jurisdictions.
Scroble accepts no responsibility for the processing of User Information within the European Union or any third country, territory, or specific sector(s) of that third country. Any transfer and processing in a third country outside the European Union that does not provide an adequate level of protection according to the European Commission will be carried out under an approved transfer mechanism as detailed in the DPA.
Scroble accepts no responsibility for the processing of data by users of users, including with respect to the security, integrity and authorized use of personal information, as well as for obtaining consents, authorizations and providing all necessary data subject rights and fair processing notices required for the collection and use of such personal information. Scroble cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.
If you are a visitor, user or customer of any of our Users, please read the following: Scroble has no direct relationship with Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Scroble on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If Scroble is requested by our Users to remove any Users-of-Users’ Personal Information, we will respond to such requests in a timely manner upon verification and in accordance with applicable law (for example, thirty (30) days under the GDPR).
13. Changes to our privacy statement
We reserve the right to correct, amend and update this privacy statement at any time.
We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent and/or take any other measures. We encourage you to periodically review this page for the latest Information on our privacy practices. This Privacy Policy was written in English and may be translated into other languages for your convenience. You may access and view other language versions by changing your Scroble Website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.
How to contact us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at DPO (at) SCROBLE.COM. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.
You may also contact us by mail at Scroble S.A., 47 Bvd Joseph II, 1830 Luxembourg.
Cookie & Similar Technologies Policy
Last update date: 19/10/2023
We are SCROBLE. This is our Cookie & Similar Technologies Policy. In this document, you will find more on how we use Cookies and other technologies.
We are Scroble (“Scroble”, “we”, “our”, or “us”) and we operate the Scroble website (“Website”), Scroble User Application (“App”) and Scroble Business Platform (“Platform”).
Statement on the use of cookies
We use cookies, pixels and similar tracking technologies on the Platform, App and Website. We invite you to read this policy so that you can understand what information we collect using these technologies, how that information is used and how you can manage your preferences. For more information on how we process your personal data, please see our Privacy Policy.
When you use any of the above-mentioned Scroble services, cookies are placed on your computer, tablet or any other terminal used by you (hereinafter the “User”). This allows us (hereinafter the “Publisher” or Scroble) to analyze page traffic and improve the Services. Cookies are used according to their nature and for the purposes indicated below.
The User has the possibility to accept or refuse cookies on the Website by using the mechanism integrated into the banner or the tools described below.
What is a Cookie?
A cookie (hereinafter the “Cookie(s)”) is a text file deposited on a terminal when visiting the Site or when viewing an advertisement. The purpose of a Cookie is to collect information relating to the User’s browsing on the Site and to send the User personalised services and content.
Identification of Cookies
There are different types of cookies:
Third-party and proprietary cookies
A Cookie is said to be “proprietary” or “third party” depending on the domain from which it originates. Proprietary Cookies are those installed by the Site when the User is consulting it. Third-party Cookies are Cookies installed by a domain other than that of the Site (for example, a cookie may be deposited by a third-party advertising agency on the Site). When a User consults the Site and another entity installs a Cookie through the Site, this Cookie is a Third Party Cookie.
Session Cookies
These Cookies allow the operators of the Site to track the actions of a User during a browsing session. The browsing session starts as soon as the User opens the browser window and ends when the User closes this window. Session cookies are temporary in nature. Once the browser is closed, all Session Cookies are deleted.
Persistent Cookies
These Cookies remain on the User’s device after the browser session has been closed for the duration specified by each of these Cookies. They are activated each time the User consults the Site.
In addition to cookies, we use other similar technologies on our Website, Platform and App, and elsewhere as described below.
Social widgets are buttons or icons provided by third-party social media providers (for example a social media website or app) that allow you to interact with those social media services when you view a web page or a mobile app screen. These social widgets may collect browsing data (data about what pages you are viewing, what links you are clicking on etc.), which may be received by the third party that provided the widget and are controlled by the third parties.
UTM codesare strings that can appear in a URL (the Uniform Resource Locator, which is typically the http or https address entered to go to a web page) when a user moves from one web page or website to another, where the string can represent information about browsing, such as which advertisement, page, or publisher (a website that included an advert) sent the user to the receiving website (the website the advert was about).
Application SDKsare mobile application third-party software development kits that are embedded in the App and Platform (widely used in applications). These app SDKs permit the collection of information about the app itself, activity in the app, and the device the application is running on.
Local storage objectsare sets of data that can be stored on your browser by a Website or App. They can be used to maintain preferences, a history of your usage, or even the state or settings of a site or an app.
What types of cookies does the Editor use and for what purposes?
Different types of Cookies are used on the Website, they have different purposes. Some are necessary to use the Website, others are optional depending on your choices.
Strictly necessary technical cookies (Security and Authentication)
These Cookies are necessary for the functioning of the Website, Platform and our App. They allow the User to use the main features of the entire Services. Without these Cookies, the User cannot use the Website, Platform, and the App normally. These Cookies only require information from the User to be deposited on the User’s terminal and do not allow any behavioural or identification tracking.
Functional customisation cookies
These Cookies allow the User’s experience on the Platform, the Website and the App to be personalised by memorising their preferences and allow
– to adapt the presentation of the Platform, the Website and the App to the display preferences of the terminal (language used, display resolution, operating system used, etc.) during Users’ visits to the Website, depending on the equipment and browsers;
– to memorise information relating to forms that the User has filled in on the Site or to information that the User has chosen on the Platform, the Website and the App;
– to offer the User access to his/her account or any other reserved area thanks to his/her identifiers.
– to implement security measures, for example when the User is asked to connect again to a content or service after a certain period has elapsed.
Cookies for audience measurement
Audience measurement cookies help to establish statistics on the number of visitors and the use of the various elements that make up the Site (sections and content visited, paths taken). They enable the Publisher to improve the interest and ergonomics of the Site.
Advertising / Marketing cookies
Advertising cookies make it possible to determine which advertisement to display according to the User’s browsing on the Platform, the Website and the App, in order to limit the number of times the advertisement is displayed, to measure the effectiveness of an advertising campaign, or to adapt the advertisements according to the User’s preferences, if the User has previously accepted this possibility.
Scroble may partner with third-party companies which offer cookie technologies to permit us and them to understand about which ads you see and click when you visit the Platform, the Website and the App. These may include following technologies:
Frequency capping, the feature conducting frequency of visits and limits the repeating displays of the same ad.
Attribution tracking, the feature estimating and attributing the User to a particular source of advertising or marketing, it gives a knowledge about what led to actions like a visit or a purchase.
Remarketing and retargeting, the feature analysing browsing activity and helps to define relevant ads and to show it to the appropriate audience of Users.
Audience targeting, the feature that helps to target advertisements to a bigger audience (group of Users) based on the analysis of inferred demographics, such as age and gender.
Cross-device recognition, the feature which helps to recognize the actions by the same user across multiple devices or browsers.
In order to deliver this knowledge, the technologies may make it necessary to allow a third-party service provider to identify your personal computer, mobile phone or network device each time you use Scroble or other websites and mobile applications based on data like a cookie, your IP address, or device ID, but do not allow access to other personal information from Scroble. To be mentioned here, these technologies make it possible for us and for these service providers to recognize you, either from a single device or across devices, over time. Please acknowledge, that these third parties are obliged to respect the laws and necessarily required to comply with it, but also to contractual terms, where applicable. Scroble, however, does not have control and cannot influence or exercise any power over these third parties. All of them are acting on their own, having their own privacy documentation and rules.
For audience targeting, Scroble may use hashed identifiers such as an email or name with partners such as Google and/or Facebook so they can provide Scroble with audiences (groups of Users) potentially interested in specific types of products and services. Google and/or Facebook shall provide these services of User identification based on their separate own policies and agreements with their users. A description of third-party cookies and similar technologies used by Scroble, along with each third party’s privacy policy, is as follows:
NameUsePrivacy PolicyFacebook ConnectEnabling log-in via FacebookFACEBOOK PRIVACY POLICYFacebook PixelEnabling understanding of results from advertising campaigns (ad attribution)FACEBOOK PRIVACY POLICYGoogle AnalyticsEnabling understanding of how users use our Website (analytics and marketing)GOOGLE PRIVACY POLICYBranchEnabling understanding which links brought the visitors to our Website (link attribution)BRANCH PRIVACY POLICY
Behavioural analysis cookies
Behavioural analysis cookies make it possible to identify which information on the Website or in our App might be of most interest to the User, to help improve his or her browsing and make it more interesting, and to improve the relevance of messages that may be sent to him or her, if the User has previously accepted this possibility. These cookies are helping also to detect and to gather reports on bugs to help make Scroble services work better.
Additionally, Scroble may use technologies, including cookies or local stored objects, for the Website, Platform and our App performance measurement, tests, and interactions with the Website, Platform, and our App, and may use temporary, short-term cookies for limited-time Website events such as sales and promotions. These technologies don’t gather personal or identification information. The collected information is grouped together with information from other people’s use of our Website, Platform and our App on an anonymous basis and aiming to provide us with analytical information about how our Website, Platform and our App are performing and give some advice on how to improve it.
“Insofar as the User has provided the Publisher with personal data concerning him/her, in particular through his/her registration to the Website, Platform and our App, or other information forms on the Website, Platform and our App, the Publisher is likely, subject to the User’s choices, to associate browsing information collected via Cookies, with the User’s personal data in order to send him, for example, electronic marketing messages or to display personalised advertising on his terminal, from the Publisher: from other entities of the Group or from third party commercial partners, again according to the User’s prior express choices.
The User may at any time request to no longer receive advertisements or prospecting tailored to the browsing information of his/her terminal, by contacting the Publisher directly and free of charge on the Site, or by means of the unsubscribe link included in any prospecting that the Publisher may send by e-mail. If the User chooses to refuse behavioural advertising, this does not mean that he will no longer receive advertising on the Internet, but that the advertising displayed on the Site will no longer correspond to his interests or preferences on the web browser used by the User.
The Website utilises Google Analytics and other third-party tools to help Scroble understand the usage of the offered services. We may combine the data from Google Analytics with our own data (data collected by Scroble) for some advertising features (listed below) and third-party cookies (like Google’s advertising cookies) as permitted by Google’s and Scroble’s respective policies. We provide with a guidance on how to opt-out of Google Analytics Advertising Features at the bottom of this policy. We may also use Facebook App Events SDKs for analytics in the Apps in a similar way, subject to your Opt-Out.
You can find more information on how Google Analytics works in this Google guide HERE and on Facebook App Events HERE.
Social network sharing cookies
The Publisher offers Users the possibility to share editorial or other content published on the Platform, the Website and the App through social networks. These Cookies also allow social networks to target their advertising offers. Social network Cookies are managed by the publisher of the social network. The User is invited to take note of the social network’s cookie management policy on the sites concerned that are linked to third party social media service providers such as Facebook or Google as we do not control these settings and you should check the service provider’s own conditions for further details about how they use such technologies.
“Flash”© Cookies from “Adobe Flash Player”™
“Adobe Flash Player”™ is a computer application that allows the rapid development of dynamic content using the “Flash” computer language. Flash (and similar applications) memorises the settings, preferences and use of these contents using a technology like Cookies. However, “Adobe Flash Player”™ manages this information and the User’s choices via an interface different from that provided by their browser software. Insofar as the User’s terminal is likely to view content developed with the Flash language, the User can access its Flash Cookie management tools, directly from the website HTTP://WWW.ADOBE.COM/FR/
5. Services in the Apps (SDKs)
The software development kits (SDK) are used to provide mobile performance and analytics data, bug reporting features, and application program interfaces (or API) to help providing our services to Users, to enable and to improve social media functionality, and for marketing and advertising purposes. Scroble may use third-party application for its Services within the App and the platform. While Scroble’s app SDKs could change over time also with (and in dependence on) the features and releases of the App and the Platform, we are listing some core app SDKs below with their own privacy policies.
Library NameDetailsPrivacy PolicyAppsFlyerUsed to help us understand the impact of our marketing initiatives (marketing analytics) BranchUsed to help us understand what link was used to access our App (deep link attribution and handling)BRANCH PRIVACY POLICYBrazeUsed to send marketing communications and push notifications to usersBRAZE PRIVACY POLICYDataDogUsed to monitor performance of the AppDATADOG PRIVACY POLICYEmbraceUsed to monitor performance of the AppEMBRACE PRIVACY POLICYFacebookUsed to send event data to Facebook and allow users to sign in via FacebookFACEBOOK PRIVACY POLICYFirebaseUsed to monitor crashes or bugs in the AppFIREBASE DATA PROCESSING TERMSGoogle SSOUsed to allow users to sign-in via GoogleGOOGLE PRIVACY POLICYStripeUsed to facilitate Depop PaymentsSTRIPE PRIVACY POLICYZendeskUsed for customer service interactionsZENDESK PRIVACY POLICY
How can the User manage Cookies?
When the User first connects, he/she is informed that the Publisher’s partners and any other identified third party may deposit Cookies via the Website. Only the sender of a Cookie is likely to read the information contained therein and the Editor has no access to the Cookies that third parties may use. The issuance and use of Cookies by third parties are subject to the privacy policies of such third parties in addition to the provisions of this Policy. Consequently, the User is invited to visit the websites of these third parties for more information on the Cookies they store and how the User can manage them.
Management by the User of the deposit of Cookies
The User can manage the deposit of Cookies in the following way:
– The deposit of strictly necessary technical Cookies is activated by default and cannot be deactivated by the User, as these Cookies are essential to the functioning of the Site;
– The User deactivates or activates the installation of Cookies subject to his/her consent (audience measurement Cookies, behavioural analysis Cookies, advertising Cookies, etc.) via the information banner or the table below [to be adapted according to the options chosen]. Any deactivation entails the User’s refusal to deposit the Cookie in question;
By continuing to browse, i.e. when the User has clicked on an element of the Site (image, link, “search” button, etc.) or has gone to another page of the Site, the User validates the installation of Cookies, according to the default setting proposed.
If the User activates the saving of Cookies in his terminal, the Cookies integrated in the pages and contents that he has consulted may be stored temporarily in a dedicated space in his terminal. They will only be readable by the sender. The consent given by the User is only valid for a period of thirteen (13) months from the first deposit in the User’s terminal equipment, following the expression of the latter’s consent.
If the User disables the storage of Cookies in his/her terminal or browser, or if he/she deletes those stored there, the User is informed that his/her browsing and experience on the Site may be different from that of other Users who have activated the Cookies (non-personalised content). This could also be the case when the Editor or one of our service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet. Where applicable, the Publisher declines all responsibility for the consequences of the degraded functioning of the Site resulting from the refusal of Cookies by the User.
Opt-in and Opt-out for Browsers
When using Scroble via a browser, you can manage and personalize the web browser’s settings to set up your cookie preferences. Please see the links below, which should help you with information about cookie settings in different browsers:
Opt-out of Third-Party Networks
We are offering you to read on how to manage your preferences for ads online, especially for many third-party advertising services, through resources made accessible here HTTPS://WWW.ABOUTADS.INFO by the Digital Advertising Alliance or the Network Advertising Initiative HTTPS://OPTOUT.NETWORKADVERTISING.ORG.
Please consider that it will not prevent you from receiving generic advertisements. If your choice is to completely reject or block all cookies in your browser settings, we will not be able to deliver you the Scrobles’s services as some cookies are necessary for the Website to function properly.
Google Analytics Opt-out
For Google Analytics Advertising Features, you can opt-out through their own Ads Settings, Ad Settings for mobile apps, or any other services (NAI’s consumer opt-out, as already listed above) or through the Google Analytics opt-out plug-in for the web.
Third-Party Tools
There is a variety of third parties browser plug-ins and apps helping to provide with information on and limit or block third-party cookies, web beacons, and some Javascript-based technologies. Scroble won’t take any position toward usage or application of a particular third-party product.
Also, social media and internet services such as Facebook, Google, Pinterest, Snapchat and TikTok also provide services to manage usage of advertising on their platforms, including advertising on and with Scroble. More information can be found in your account settings on these platforms, including in Google’s Privacy Centre and in Facebook’s Ad Settings.